Manufacturing has always been an industry that is subject to economic change and customer preferences. If you own a company that has customers with changing preferences, you have to change with the times at a risk of going obsolete. However, some companies are so entrenched in their traditions and need for capital that they refuse to change. Eventually, these companies die unless they are able to find new leadership that can bring them back to the right course. For National Steel Car, Gregory James Aziz was this source of leadership.
National Steel Car was founded in the early 20th century at the height of the railroad industry in North America. This company had gone through the ups and downs of the Great Depression and several other economic collapses, but the true change came with trucking companies started to offer more convenient shipping packages and direct ship solutions. The best railroads could do was deliver all goods to a single point and then take care of logistics from there. While still the cheaper and more environmentally friendly option, railroads started to fall by the wayside, and the companies that supplied railroads with rolling stock like National Steel Car started to fail as well.
When this happened, National Steel Car’s leadership decided they would change their model from quality-based to a low-cost. However, railroads needed better and better railcars during this collapse, since regulating agencies were also finding safety issues and hazards with modern rail transportation. This only compounded the issues that railroads and their suppliers were facing. Nobody was willing to bite the bullet and sink more capital into a failing company, so National Steel Car started to collapse. In 1994, Gregory J. Aziz came and purchased NSC with the hopes of turning it around. Go Here for related Information.
Greg Aziz had worked in several different industries bringing companies back and reviving them to their former glory. With National Steel Car, Greg Aziz knew right away that they would have to change their structure to abide by customer preferences. Railroads wanted high-quality cars, so Aziz would give these cars to them. He hired more engineers and made engineering and high-quality designs the focus of the company. He spent millions on new equipment and machinery to deliver on these quality promises. He even hired an additional 2,000 workers to deal with the increase in production.
When all was said and done National Steel Car had been brought out of its slump and was now delivering to more customers than ever. Thanks to Greg Aziz, NSC was brought back from the dead and is earning quality awards every year. Because of Gregory James Aziz, National Steel Car was able to change with the times and give the customers what they wanted. ISO have recognized the growth of the company awarding it the ISO 9001:2008 certification and received TTX SECO award for quality, for over a decade.